By far, the most successful consulting companies are doing more than just operating at high efficiency. They’re actually well-oiled machines, working via a thoughtfully designed infrastructure that allows them to deliver on projects AND engagements in a way that other organizations simply cannot match.
Therefore, if you truly want to be a successful consulting firm professional in a project-based business, there are a number of important things that you’ll definitely need to keep in mind.
The Importance of Streamlining Engagements
By far, one of the most important goals you have in terms of being a successful consulting firm professional in a project-based business involves making your streamlined engagements themselves a big part of your competitive advantage.
In other words, you need to stand out in any way that you can — and how you interact with both existing and potential customers is a big, big part of how you do that.
Two of the challenges that a lot of businesses face often involve too much time being spent on administrative tasks and employees who aren’t able to meet their full potential for whatever reason — obstacles that hurt your ability to offer better and more organic engagements instead of help it.
To speak to the former, understand that every minute that an employee is spending on tedious, time-consuming administrative functions is a minute that they’re not putting their best foot forward in terms of their interactions with customers. Therefore, you should leverage technology to automate as many of these functions as you can, all in the name of freeing up as much time as possible to focus on tasks that truly need them.
Likewise, it’s critical to understand that employees can literally make or break a firm in this type of environment. If you’ve already gone to great lengths to find top talent, they need to be provided with an efficient workplace that maximizes their ability to be productive. You need to prioritize their access to the tools they need to do their jobs, all in the name of creating the type of efficient client engagement process that also allows for superior scalability for workers to manage more clients than ever before.
The Essential Nature of Smooth, Seamless, Customer-Focused Projects
Once you have that rock-solid foundation in place, you can move onto another one of the core elements of being a successful consulting firm professional in a project-based business: improving operational efficiency as it relates to the important experience you’re offering to your clients.
In an effort to better tackle your own efficiency situation, you need to prioritize, making sure that clients have a solid understanding of their projects in terms of not only expected costs but also schedules, risk, required resources, and revenues. This data will allow your own teams to focus their efforts more appropriately, all in the name of maximizing efficiency across the board.
Again, automating many of those repetitive, time-consuming tasks like data-entry or document filing with an information management technology platform like M-Files will go a long way towards that goal. Leveraging tech-based solutions like M-Files can help in other ways, too — like review and redesign every step of a process to verify that it is being correctly executed in the first place.
All told, information management solutions like M-Files can be a perfect opportunity for your firm to eliminate manual control of documents, all while providing automation at key junctures to strengthen and empower the engagement process moving forward. This single decision can bring with it an enormous number of potential benefits, including but not limited to ones like:
- Allowing any employee (and managers, for that matter) to keep better track of documentation statuses in a real-time fashion
- Providing superior tracking ability over document versions, all while maintaining a full audit trail describing who has done what and when
- Pushing documents through their lifecycle in a more effective way
- Distributing documentation work to responsible persons for further work and execution
- Securing information through dynamic access control
- Setting up document placeholders whenever a new project has started
- Facilitating efficient collaboration
- And much, much more
In the end, remember that in order to be the most successful professional you can in a project-based environment, you need to devote the majority of your attention to the factor that matters most of all: the way you’re engaging with your clients.
Anything that takes time away from that goal is an obstacle that needs to be removed. Luckily, however, information management platforms like M-Files are a perfect opportunity to accomplish precisely that.
If you’d like to learn even more about the ways that you can be a successful consulting firm professional in a project-based business, or if you’d just like to talk about the specifics of your own situation with an expert in a bit more detail, please reach out.