2020 was a year of unprecedented challenge for the whole world — when what we thought of as normal did not exist anymore. Everyone had to adjust to new ways of working and a business community that was suddenly closing its doors after a long period of increasing global movement.
In M-Files, we face the same challenge of suddenly moving to home offices across the globe. For us, it was quite straightforward though, as M-Files is designed to enable remote work from anywhere.
Now, let’s take a look at the upcoming new year 2021. The world will certainly not get back to what used to be normal. It is time for the new normal!
2021 for M-Files means continuing on the path we partly took already in 2020 — but with increased focus. The four major themes for us are:
1 | AI Continues to be an Integral Part of M-Files
AI is already a core element of M-Files, essentially making M-Files what it is. Going forward, AI will go even further in enriching search and navigation, driving employee productivity with intelligence that helps the user focus on the job at hand.
2 | Focus on the User Experience
In today’s world, end-users expect to have tools that are intuitive and easy to use. They use different types of apps in their personal lives and expect at least a somewhat corresponding experience in the products they use for business. M-Files is answering this demand with an increased focus on improving the end-user experience, be it the search experience, the usability of the product in general, or the intuitiveness of the workflows that support the business.
3 | Improved Self-Service Capabilities
True scalability calls for the ability to view and analyze the performance of the system. Therefore, one of the areas we want to focus on in the future is improving self-service capabilities. The next step is to offer customers the ability to manage their own M-Files subscription with M-Files Manage.
4 | Making Content Collaboration a Key Focus
With remote work a key part of the new reality for an increasing number of businesses and knowledge workers, content collaboration is an obvious focus area. You’ll see some new stunning innovations in our product related to remote work enablement later on in 2021.
What to Expect Next?
As we open 2021, there’s some good news just around the corner! The user experience is a theme we want to focus on, and there are two current, significant updates that will certainly have a positive impact on the user experience.
A new, improved Web Client for M-Files became available in the December release and will be installed in customer environments as the year starts. Additionally, the December release introduced the new Smart Search, which will give faster, even more accurate search results.
If you wish to learn more about any of the new improvements, please contact the M-Files Sales team for more information.