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The People Have Spoken: The Top-Rated Enterprise Content Management Software for 2019

We’re excited to announce that M-Files has been named a Top-Rated Enterprise Content Management Software for 2019 by TrustRadius. What makes this recognition special is that it’s based solely on user feedback and satisfaction scores. We enjoy the recognition the M-Files solution receives from the analysts — Visionary in the CSP Magic Quadrant, Leader on the ECM Technology Value Matrix. But it’s especially meaningful when an award comes directly from the immutable voice of the people.

TrustRadius considered over 24,000 quality, in-depth user reviews from the last twelve months to identify the Top-Rated products across various categories. With the top user score in the ECM category, users placed M-Files at the top of the heap.

“These awards are based entirely on feedback from their customers,” said Megan Headley, VP of Research at TrustRadius. “Reviewers love M-Files for its mobile application and search capabilities.”

Per TrustRadius:

The market views Top-Rated as the most trusted award for two reasons:

  • Buyers know it has to be earned. Because TrustRadius is 100% neutral (no ads, paid leads, or paid placements, every user and review verified, and stringent fraud protection), a Top-Rated award is the true voice of the market. The trScore metric corrects for bias and can’t be manipulated, unlike vanity awards.
  • It’s chosen by customers, not by an ivory-tower analyst. The metrics that drive Top-Rated (Recency, Relevancy, Rating) reflect what customers care about, not the latest hype that an analyst is pushing.

We here at M-Files view user feedback as a gift and want to send a big thank you to our user community for taking the time to provide reviews like this one:

And this one:

And especially this one: