During a period where people can figure out the answers to most questions using little more than a search engine, the need for people with specialized knowledge is sadly on the decline. This means that those professional services businesses who have been able to ride out this storm have done so by emphasizing the most important factor of all: customer loyalty.
In an effort to be as successful as possible, modern professional services firms must re-examine their operations with an eye towards not the present, but the future. They need to identify and remove any obstacles that prevent workers from serving the customer best, and they need to reduce operational costs and eliminate waste wherever possible.
Check out this eBook for a look at the top seven problems plaguing the professional services sector — accounting, legal, consulting — and an easy solution.