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8 Key Client Collaboration Trends for 2021

In today's world, how you interact with clients can be your competitive advantage, or your downfall. Today's clients expect quick, personalized responses and solutions. Luckily, technology has evolved to make this possible for businesses, but it still requires a human touch to set your customer service department apart from your competitors. We looked at the latest surveys on client collaboration and interaction, and how technology is playing a critical role in supporting today's client facing teams.