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Case Study: countplus one

M-Files enterprise content management provides global accessibility to critical documents resulting in productivity and client service improvements.

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countplus one is an award-winning accounting, financial planning and business finance firm dedicated to exceptional client service and experience. Part of the Countplus national network, countplus one has more than 50 staff members across five locations in Sydney.

countplus one recognized its approach to managing documents and other company information was cumbersome and antiquated. Documents were stored in network folders on a server that was not accessible to all offices, which resulted in discrepancies in how documents were stored in different locations and the proliferation of information silos across the enterprise.

In this success story, learn how countplus one implemented M-Files cloud-based enterprise content management (ECM) to provide their remote and mobile workforce accessibility to business critical documents and information resulting in company-wide productivity gains and improved client service.