Microlink is Europe’s leading provider of assistive technology and disability related management solutions. Each of their cases is unique and requires tracking of the individual's medical condition and their on-going support requirements. The result is the need to track, store and access volumous amounts of documents, emails and data. The growing success of the organization necessitated a case management solution to help control their growing volume of documents and information relating to their business.
In this success story, learn how Laminin Solutions, a UK-based solutions company recommended and implemented M-Files, resulting in a case management solution that provided Microlink greater insight into case and work order statuses resulting in improved client response times.