Skip to main content

Case Study: Microlink

Europe’s leading provider of assistive technology and disability management solutions uses M-Files for case management improving client response times.

Download PDF

Microlink is Europe’s leading provider of assistive technology and disability related management solutions. Each of their cases is unique and requires tracking of the individual's medical condition and their on-going support requirements.  The result is the need to track, store and access volumous amounts of documents, emails and data. The growing success of the organization necessitated a case management solution to help control their growing volume of documents and information relating to their business.

In this success story, learn how Laminin Solutions, a UK-based solutions company recommended and implemented M-Files, resulting in a case management solution that provided Microlink greater insight into case and work order statuses resulting in improved client response times.