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Testimonial: Stearns Bank

Replacing OpenText with M-Files document management, Sterns Bank gained centralized customer data, workflow automation & improved customer experience.

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Having adopted a decentralized, user-managed enterprise content management (ECM) solution during the technology first wave, Stearns Bank discovered an unintended side effect: significant system sprawl. “With no central administration, it led to each department storing information differently,” explains Darren Lowe, VP of information technology for the St. Cloud, Minnesota-based commercial bank. “Among other things, this resulted in duplicate copies of documents residing in multiple databases.”

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